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Bates from Chicago, IL
Personally picked up shipment 3.5 hrs away at FedEx distribution facility because it was missed being loaded onto a FedEx truck that morning. Loaded 7 boxes in my car, scratching the roof of my car because 2 boxes did not fit, only to get it all home thru a thunderstorm soaking the 2 boxes on the roof to find there was NO HARDWARE or INSTRUCTION MANUAL! Sub par quality control and zero customer service with The Simple Store.